Percepción de la importancia de la seguridad informática en la industria hotelera española
- Infante Moro, Alfonso
- Infante Moro, Juan Carlos
- Martínez López, Francisco José
- García Ordaz, Mercedes
- Jiménez-Caballero, José Luis (coord.)
- Ríos Martín, Miguel Ángel (coord.)
- Moreno Pacheco, Pilar (coord.)
- Traverso Cortés, Joaquín (coord.)
- López-Bonilla, Luis Miguel (coord.)
- Fuentes Ruiz, Pilar de (coord.)
- Ridao Carlini, María Luisa (coord.)
- González Rodríguez, María Rosario (coord.)
- Román Márquez, Alejandro (coord.)
- López Bonilla, Jesús Manuel (coord.)
- Ceballos Hernández, Cristina (coord.)
- Ortega Fraile, Francisco José (coord.)
Verlag: Iris-Copy
ISBN: 9788494413490
Datum der Publikation: 2016
Titel des Bandes: El Turismo y la experiencia del cliente
Ausgabe: 2
Seiten: 77-89
Kongress: Universidad de Sevilla. Facultad de Turismo y Finanzas. Jornadas de Investigación en Turismo (9. 2016. Sevilla)
Art: Konferenz-Beitrag
Zusammenfassung
In a business world increasingly dependent on Information Technology and Communications (ICT), it is desirable that IT security has an important place in these companies for their operation. For this reason, this paper analyzes this area but in the hotel sector, a sector that today can not be conceived without the use of ICT. This study analyzes the perception (by the companies) of IT security in the Spanish hotel industry through surveys in 2 periods (with a time horizon of 10 years) and using as comparative framework the Spanish business sector in general. Obtaining as a result, the increased awareness for this IT security in the hotel industry across the time, as the difference between this sector and the Spanish business sector in general was quite spacious in the first time period.