Ansiedad, gestión conductual del conflicto y estrategias de afrontamiento en profesionales de la orientación laboral

  1. Yolanda Navarro-Abal 1
  2. José Antonio Climent-Rodríguez 1
  3. Mª José López-López 1
  1. 1 Universidad de Huelva, España
Universitas psychologica

ISSN: 1657-9267

Year of publication: 2017

Volume: 16

Issue: 4

Type: Article

DOI: 10.11144/JAVERIANA.UPSY16-4.AGCC DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: Universitas psychologica


The employment consultant is normally exposed, when he performs his/ her function attending to people unemployed, to different and common stressors, one of these stressors are the conflicts. Using a sample of 90 guidance workers of the Andalusian Employment Service (Spain), this study aims to show to what extent the exposed anxiety is related to behavioral conflict management style, and this last with strategies of coping with stress. Results show high levels of anxiety, as well as significant relations between strategies of coping with stress and behavioral styles of management of conflicts, pointing out that they are related conceptually.