Convergencia digitalEstudio de apps de empresas de franquicia de fast food

  1. Alba-María Martínez- Sala
  2. Beatriz Peña Acuña
Journal:
Chasqui: Revista Latinoamericana de Comunicación

ISSN: 1390-1079 1390-924X

Year of publication: 2018

Issue Title: Análisis Crítico del Discurso en Latinoamérica

Issue: 139

Pages: 345-362

Type: Article

More publications in: Chasqui: Revista Latinoamericana de Comunicación

Abstract

Digital convergence promises universal access to information, new spaces of communicative interaction and performing tasks typical of other areas. This research focuses on mobile applications such as exponent of this digital convergence. We analyze a sample of young segment as consumers of leading franchise companies in the fast-food sector, because the young people are the main users of these devices. The methodology combines the bibliographic review with a descriptive analysis. The results reveal an underutilization of the possibilities of the smartphones and consequently a little innovation in the communication through the. In the same way it concludes the lack of use by the brands of the social tendencies related to their main activity