An approach to measuring service productivity

  1. Antonio Ruiz Jiménez
  2. Isabel González Expósito
  3. Cristina Ceballos Hernández
  4. Mª del Amor Jiménez Jiménez
Livre:
Ciudades en Competencia: Innovations and Technology Projects and Operations Management in the City Development
  1. Antonio Leal Millán (ed. lit.)
  2. Francisco Javier Landa Bercebal (ed. lit.)

Éditorial: Mergablum

ISBN: 84-96378-14-4

Année de publication: 2005

Pages: 33-44

Type: Chapitre d'ouvrage

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