Improving online food ordering and delivery service quality by managing customer expectations: evidence from Italy

  1. Bonfanti, A.
  2. Rossato, C.
  3. Vigolo, V.
  4. Vargas-Sánchez, A.
Aldizkaria:
British Food Journal

ISSN: 0007-070X

Argitalpen urtea: 2023

Alea: 125

Zenbakia: 13

Orrialdeak: 164-182

Mota: Artikulua

DOI: 10.1108/BFJ-08-2022-0694 GOOGLE SCHOLAR