Improving online food ordering and delivery service quality by managing customer expectations: evidence from Italy
- Bonfanti, A.
- Rossato, C.
- Vigolo, V.
- Vargas-Sánchez, A.
ISSN: 0007-070X
Année de publication: 2023
Volumen: 125
Número: 13
Pages: 164-182
Type: Article